Last Updated: May 1, 2025

This Privacy Policy describes how Osborne Visa Consultant ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or contact us.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information: Name, email address, phone number, postal address, date of birth, passport details, education credentials, employment history, and other information required for visa and immigration applications.
Contact Information: When you contact us, we collect information such as your name, email address, phone number, and the contents of your message.
Technical Information: When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns, including IP address, browser type, operating system, and referring URLs.
Usage Information: We collect information about how you use our website and services, such as the pages you visit, the links you click, and the time spent on each page.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and improving our immigration and visa consulting services
Processing your visa or immigration applications
Communicating with you about our services, updates, and responses to your inquiries
Sending you newsletters, marketing communications, and promotional materials (if you have opted in)
Analyzing website usage to improve our content and services
Complying with legal obligations and protecting our rights and interests

How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as immigration authorities, educational institutions, payment processors, and IT service providers.
Legal Requirements: We may disclose your information if required by law, such as in response to a court order, government request, or to comply with legal obligations.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when you have consented to such disclosure.

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

Accessing, updating, or deleting your personal information
Objecting to our processing of your information
Requesting that we restrict the processing of your information
Requesting a copy of your information in a structured, machine-readable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small data files that are placed on your device when you visit a website. They help us improve our website and provide personalized services to you.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may be inaccessible or not function properly.

Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date at the top of the policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.